O Shaped Resources

Our General Counsel RFP working group recently held a tender hackathon in association with our partners at Dentons and Browne Jacobson as well as CLOC (Corporate Legal Operations Consortium).

There were 40 General Counsel, Heads of Legal and Heads of Operations in the room. Check out the killer questions from the attendees at the event.

The 5 O mindset and the 12 O Shaped Attributes can form part of your end to end people process. Here we set out where, when and how you can embed The O into your in-house legal function, putting your people and your customers at the heart of your team’s approach.

We interviewed 17 senior in house leaders in the US to hear their perspectives on the skills legal professionals need to provide a great customer experience.

We met 18 senior in house leaders and asked them about the skills required by the modern day legal professional. The report summarises the output from those interviews and provides a competency framework you can adopt for your teams today.

This report summarises the 7 O Shaped pilots that took place in 2020/21 which brought together progressively-minded law firms and in house teams to focus on applying O Shaped to their every day working relationship, including quick wins that you can try immediately.

The recruitment toolkit is the output of one of the O Shaped GC working groups. Using case studies and real life situations, this practical toolkit offers recommendations and examples to help you recruit well-rounded professionals and create your O Shaped team.

The framework describes each of the O Shaped Attributes and includes summaries of the levels of the competency expectations for Universities, Law Schools, Developed and Outstanding.

The General Counsel for Energy Marketing and Trading & Centrica Business Solutions at Centrica shares her insight on how their team developed to become more “O Shaped”.

Legal Counsel at Santander, Helen Stivadoros shares her insight on how their team developed to become more “O Shaped”